B2B Landing Page Optimization Case Study: 67% Conversion Rate Success Story
Many B2B marketers overlook the biggest lead generation opportunity available. No, it's not relating to strategies of pay-per-click search or optin email marketing to drive traffic to a web site. It's actually converting the traffic that does come to your site to leads. The number one mistake marketers make is sending qualified and pre-screened visitors to a generic home-page, with no clear call to action. Visitors will arrive after receiving some intriguing text ad copy messaging from a Google search, or a fancy HTML email with no idea of where to click next.
Below I outline a simple case study example of where I achieved a 67% conversion rate from unique visits to leads for my branding agency client. The main strategy was to generate a simple but direct landing page coupled with a straightforward white paper offer promoted via optin email list rental. We sent a benefit-oriend and well optimized HTML email to a opt-in list of 10,000 marketing professionals (sourced from a reputable online marketing publication), saw a 11% HTML email open rate (on the low end, but the list was mailed 3 times a week), and a whopping 67% conversion to lead rate (66 leads from 98 unique clicks). We collected only email, first and last name, and company name.
Keys To Landing Page Testing & Optimization:
In order to maximize your lead traffic, you need to create a specific landing page template that keeps your visitors focused, building trust with them and sending them straight to the lead capture form. It must be single-minded, contain no external links or navigation menus, and take a minimalist approach to copy and graphics. Here are some key dos and don'ts;
Do:
- echo the exact same offer keywords used on your ad or HTML email in your landing page headline copy
- keep your copy concise and benefit oriented since these are visitors (often search engine visitors) who are actively researching information, and need the short "Coles/Cliff Notes" executive summary for their boss's approval
- make the gist of your offer appear "above the fold" without making the visitor scroll down to search and read more to get it
- if you are using optin email list rentals (the 2nd most cost effective lead generation technique next to search), be sure to test at least 2 subject lines and make them clear, concise and benefit oriented
- make your offer timely - my client's white paper titled "8 Ways to Optimize Marketing for Growth in the New Economy" resonated well with marketers
- provide a good offer that really shows your stuff: top 3 most popular for b2b are: white papers, webinars and ebooks
- use clear large subheadings, and large fonts (keep it over 12 pixels, with good colour contrast - no pastel tones on white)
- remember that some viewers will be using iPhones or other small/remote PCs with little visual area so reduce Flash or excessive code or tables that may not render well in smaller resolutions
- put a priority for your first visual on your offer (e.g. white paper), and then secondly it's a graphic for the call to action (a "download" or "submit" form button in my case)
- keep copy short, clear, benefit oriented, not salesy - under 250 words max
- use case studies, client testimonials and client logos to build trust, conversions will increase guaranteed
Here's the client landing page form/copy (view the full page);
Do not:
- drive traffic to a general home-page
- include more than 1 offer per landing page
- include any navigation menu or links - you paid for traffic to arrive, and you don't want them to leave without submitting your lead form
- add visuals that don't have a clear purpose (you know, that good looking guy on the laptop, or that girl in the cafe typing away), which is either to show the offer, or direct eyes to a call to action button or form
- collect more than 3 or 4 fields of data (fax #s are not required), each additional required field will cause you to lose 5% of your leads
- ignore the opportunity of the thank you / follow up email that sends the offer - this email will be opened and read more than any other email you send these people, so cross sell, engage and wow them!
Related article: 10 Tips For A Successful Webinar
Contact us for help on optimizing your landing pages or using optin e-mail marketing. |